Exhibitor Guide — Supanova Adelaide

Entry Via Rose Tce to designated Exhibitor Parking Area P2

• Discounted parking is available to exhibitors for $15 per day when pre-registered.
• To book parking visit Exhibitor Car Park Purchase Form
• Parking passes will be available for payment and collection at the Exhibitor Services Desk during Bump-In.

Exhibitor pass allocations for each booking will be emailed directly to the email address used to make the booking as an electronic ticket or E-Ticket. These will be sent approximately one week prior to an event. Exhibitor e-tickets can be distributed to your staff for individual arrival. The number of e-tickets sent will be determined by your booking inclusions and or additional passes purchased.

Upon arrival, all exhibitor e-tickets will be scanned by ticketing staff at the designated entry points. All exhibitors, staff, volunteers, and contractors MUST wear a hi-vis safety vest during bump in times. There are strictly NO EXCEPTIONS

Please use the specified location only when arriving onsite.

• Once scanned, ticketing staff will issue an exhibitor wristband which must be worn throughout the duration of the event.
• An exhibitor wristband grants access to the event throughout the weekend.
• ALL exhibitors MUST be scanned prior to entry.
• Wristbands will not be issued unless the e-ticket is scanned.

Exhibitors are to use the designated Staff/Contractor/Exhibitor entry & exits only to assist with crowd monitoring.

Each e-ticket is individually numbered and can only be scanned once.

• It is the responsibility of the exhibitor to distribute passes to staff prior to arrival either via email or as a printed ticket.
• If arriving as a group, all e-tickets must be individually scanned.
• Tickets can be scanned either from a device or printed copy.

Additional passes can be purchased either:

• Online via the exhibitor portal
• Onsite during bump in via the Exhibitor Services Desk or the Ticket box 1 hour before the show opens

All items intended to be rigged & hung must be done prior to bump in.
Fees will be invoiced directly by Supanova prior to the event. Signage and materials must be delivered onsite on the
specified days as indicated in the DELIVERY SCHEDULE section of this document or risk not being rigged.

Fees and charges will still apply for items not arriving without prior indication as rigging points are made prior to arrival incurring labour fees. Please refer to the delivery details and labels found in the Rigging & Signage Delivery Label form below.

Supanova Comic Con & Gaming
Loading Dock 2, Brisbane Convention & Exhibition Centre,
Glenelg St, South Brisbane, QLD 4001

Expo Freight – Supanova’s preferred freight contractor offer a direct point of contact for all freight related enquiries including:

• Australia-wide freight services to and from an event (DTS Service)
• Consolidation services between events
• Dedicated vehicles for direct services between venues for specialised consignments
• Onsite assistance when required for clients who utilise their services
• Competitive rates based on the event market

Expo Freight staff will be responsible for the following onsite:

• Labelling processes
• Dispatch and receiving
• Additional freight bookings
• Client customer service
• To enquire about storage fees please contact Expo Freight info@expofreight.com.au

The following freight collection deadlines are applicable:

• VIC Metro – 23rd October
• NSW Metro – 22nd October
• SA Metro – 29th October
• QLD Metro – 21st October
• WA Metro – 21st October

Onsite bookings can be made however there is no guarantee space will be available and additional charges may be incurred for additional transport vehicles.

Due to a change in knife laws around Australia and further safety requirements from venues. Supanova has decided to adopt the below requirements for all exhibitors across all shows:

• No “Live Blade” or sharp edge items are to be sold at Supanova shows.
• Sellers and their employees must not sell a controlled or restricted item to a minor aged under 18 years.
• Sellers must display clearly visible signs advising that the sale of controlled items to minors is prohibited.
• Sellers must not suggest or promote an item as suitable for combat or violence.
• Ensure controlled items are securely stored.
• Sellers must ensure controlled items and restricted items are securely stored prior to sale.